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Modernized B2B
e-Commerce Platform

The existing eCommerce platform of a leading cell analysis provider did not deliver meaningful value to end users, with unstructured shopping workflows and inefficient catalog management processes. Managing product catalogs was time-consuming, and lack of automation limited operational efficiency and scalability across online sales operations

Magento 2 B2B eCommerce platform dashboard

Digital commerce is no longer fragmented—it is seamless, intelligent, and performance-driven

The Challenge

Inefficient eCommerce Workflows and Limited Platform Scalability

The existing eCommerce platform lacked structured workflows and automation, resulting in inefficient catalog management, slow product updates, and limited scalability. Manual processes and disconnected systems increased operational effort, reduced platform performance, and hindered the ability to deliver a seamless and efficient customer experience

Solution

  • Migrated the platform from Magento 1 to Magento 2 to enhance scalability and performance

  • Designed and developed core capabilities including user management, catalog management, order management, and analytics

  • Enabled end-to-end eCommerce workflows covering product search, cart, checkout, order tracking, and invoicing

  • Integrated custom payment gateway APIs for secure and dynamic transaction processing

  • Connected CRM (SFDC), analytics, and SEO capabilities for improved visibility and reporting

  • Implemented security controls and regular audits for IAM, logging, monitoring, and network protection

  • Adopted Agile delivery with DevOps and continuous deployment across cloud environments

Modern eCommerce platform for enterprise online sales

Impact

Streamlined eCommerce Operations, Faster Updates, and Enhanced Customer Experience

  • Streamlined eCommerce workflows and improved customer experience

  • Reduced manual effort in catalog and order management processes

  • Enabled faster product updates and improved operational efficiency

  • Enhanced platform scalability, performance, and reliability

  • Accelerated go-to-market for new products and updates

Measurable Impact

>95%

reduction in catalog management time
(weeks to minutes)

Up to 80–90%

reduction in manual intervention across
data workflows

100%

Improved operational efficiency across all eCommerce workflows

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